Privacy Policy

01 Overview

FasLax ("we", "our", or "us") is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy outlines the types of information we collect, how we use that information, and the measures we take to safeguard it.

By accessing or using our website at www.faslax.in or engaging our services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our site and services.

02 Information We Collect

We collect information in the following ways:

Information You Provide Directly

• Name, email address, phone number, and company name submitted via our contact or quote request forms.
• Project details, requirements, budgets, and other information shared during consultations.
• Communications via email, WhatsApp, or other messaging platforms.
• Payment information processed securely through third-party payment gateways (we do not store card details).

Information Collected Automatically

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on pages, and navigation patterns via analytics tools.
• Referring URLs and search terms used to find our website.
• Cookie data as described in the Cookies section below.

03 How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide the services you've requested.
• Send project updates, invoices, and service-related communications.
• Improve our website, services, and user experience based on usage data.
• Send occasional marketing communications about our services (you may opt out at any time).
• Comply with legal obligations and prevent fraudulent activity.
• Analyse trends to understand how visitors interact with our website.

04 Sharing Your Information

We may share your information with trusted third parties only in the following circumstances:

• Service Providers: Third-party tools we use to operate our business (e.g. hosting providers, email platforms, analytics services) who are contractually bound to protect your data.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
• With Your Consent: For any purpose you explicitly agree to.

05 Cookies

Our website uses cookies — small text files stored on your device — to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: Necessary for the website to function correctly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our site (e.g. Google Analytics). Data is aggregated and anonymous.
• Preference Cookies: Remember your settings and preferences for future visits.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect site functionality.

06 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL encryption on all pages of our website.
• Secure, password-protected internal systems with restricted access.
• Regular security reviews and software updates.
• Use of reputable, security-certified third-party service providers.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you suspect a security breach, please contact us immediately at hello@faslax.in.

07 Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Objection: Object to our processing of your data for marketing purposes.
• Portability: Receive your data in a structured, machine-readable format.

To exercise any of these rights, email us at hello@faslax.in. We will respond within 30 days.

08 Third-Party Links

Our website may contain links to third-party websites such as social media platforms, partner sites, or tools. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before submitting any personal information.

09 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch: